My commitment to healthcare isn’t rooted in procedures and protocols, but in people. I began my career as a Registered Nurse, earning my degree from SUNY Brockport, and quickly discovered that true care extends far beyond medical treatment. It wasn’t just about administering medication or monitoring vital signs; it was about seeing the fear in a patient’s eyes, the exhaustion on a caregiver’s face, and the overwhelming sense of being lost in a system that often felt impersonal and complex. Witnessing the challenges families faced navigating this landscape ignited a passion within me – a desire to not just treat illness, but to support the whole person and family.
To broaden my impact, I pursued an MBA at the Rochester Institute of Technology. I realized that clinical expertise alone wasn’t enough; understanding the financial and operational realities of healthcare was crucial to driving meaningful change. I learned to analyze systems, identify inefficiencies, and advocate for solutions that improved both patient outcomes and resource utilization. For years, I led teams as Vice President of Care Management at Catholic Health, where I honed my skills in resource management, advocacy, and ensuring access to quality services for a diverse patient population. I often found myself acting as a bridge between clinical teams, insurance companies, and families, navigating complex regulations and advocating for the best possible care. There were times when securing necessary approvals for critical treatments felt like a battle, but the satisfaction of knowing I’d made a difference in someone’s life made it all worthwhile.
Now, I’m channeling that experience into a deeply rewarding new chapter. I’m dedicated to providing personalized guidance and support to individuals and families facing difficult healthcare decisions. I believe everyone deserves to feel informed, empowered, and supported, and I bring a unique blend of clinical expertise, business understanding, and heartfelt compassion to every family I serve. I don’t just explain options; I help families ask the right questions, understand the implications of each choice, and ultimately, make decisions that align with their values and goals. I strive to create a safe and supportive space where they feel heard, respected, and confident in their healthcare journey.
Phone: +1(585)3456 78 90
Mail: name@mail.com
Testimonials
Finding a safe and supportive home for Dad felt impossible. Your guidance through the options and advocacy during the placement process was invaluable. We finally have peace of mind.
We were lost trying to understand Mom’s insurance coverage. Your team expertly navigated the complexities, securing benefits we didn’t know existed and easing a huge financial burden.
Navigating the healthcare system is daunting. You acted as our advocate, ensuring my mom received the care they deserved and simplifying a very stressful process.
